1. Safe Gaming Environment
Our company considers creating a safe and responsible gaming environment for our players a top priority. Our primary goal is to provide each user with an exciting and enjoyable betting experience. While most games serve as mere entertainment, for some individuals, they can become problematic. Therefore, our platform offers various restriction tools to help players keep their spending under control.
2. Protection of Minors
We implement strict age verification procedures to prevent individuals under 18 from using our services. Users are required to provide documents verifying their age, and accounts may be temporarily suspended until proper verification is completed. As an additional measure, we recommend that parents and guardians install trusted filtering software such as betblocker.org (free), netnanny.com, gamblock.com, or gamban.com (free trial available).
3. Gambling Addiction and Control
3.1. Recognizing Gambling Addiction
Although gambling is generally considered an accepted form of entertainment, the expansion of legal gambling can create issues for vulnerable individuals. As a company, we do not establish or maintain business relationships with players suffering from gambling addiction or those developing such issues. Through our internal system, we rely on the Responsible Gambling Policy framework to identify risky behaviors.
Customers exhibiting repeated losses, showing potential financial or mental health risks, or displaying distressing or offensive behavior in communication with our staff are flagged by our system. We proactively engage with these individuals to assess their situation and discuss self-restriction and/or self-exclusion options.
3.2. Self-Control Mechanisms
We recognize that compulsive gambling is a real issue and recommend that our customers take a self-assessment test to evaluate their relationship with gambling activities. Additionally, resources such as http://www.gamblersanonymous.org/ga/content/20-questions provide further tests and information about virtual and in-person support meetings worldwide.
4. Tips for Maintaining Control
Here are some tips to help you maintain control over your gambling activities:
- Never borrow money to gamble.
- Set a loss budget before playing and stick to it.
- Use self-restriction tools.
- Remember that gambling is just a game.
- Take regular breaks or engage in other activities alongside gambling.
- Avoid gambling when feeling negative emotions, stress, or anxiety.
5. Self-Exclusion Procedure
5.1. Voluntary Self-Exclusion
If gambling has shifted from entertainment to an uncontrollable daily habit, we strongly recommend activating the voluntary self-exclusion option. You can contact our Support Team via email or chat to temporarily suspend your account and stop receiving marketing materials.
We also advise seeking help from a mental health professional or contacting problem gambling support organizations such as Gambling Anonymous at www.gamblersanonymous.org.uk or Gambling Therapy at www.gamblingtherapy.org/. Self-exclusion means no ability to create a new gambling account, place bets, or make deposits.
6. Operator Measures
6.1. Player Safety Commitments
As part of our commitment to player safety, the Operator reserves the right to impose restrictions on players exhibiting unstable communication, signs of mental health issues, or excessive gambling dependency based on assessments and recommendations from our Customer Service team.
To ensure player well-being, we may keep accounts restricted or deny reactivation requests. Problem gambling issues require urgent attention, and we are here to provide support and address any questions or concerns.
7. Support and Resources
7.1. Professional Help
Professional help is crucial in addressing gambling addiction. The following organizations can provide the necessary support:
- Gamblers Anonymous – a global network of support groups.
- Gambling Therapy – online counseling and support services.
- Local mental health centers – professional therapy and consultation.
7.2. Technological Solutions
Use technological tools for self-control:
- Deposit limits – daily, weekly, or monthly restrictions.
- Time limits – restrict the duration of gaming sessions.
- Bet limits – set a maximum bet amount.
- Temporary break – short-term account suspension.
8. Role of Family and Friends
The support of loved ones plays a vital role in addressing gambling issues. Family members and friends can help by:
- Establishing open and supportive communication.
- Assisting with financial oversight.
- Suggesting alternative activities.
- Supporting the search for professional help.
- Encouraging positive changes.
9. Financial Management
Healthy financial habits help prevent gambling issues:
- Create a separate entertainment budget.
- Prioritize essential expenses.
- Restrict access to bank accounts.
- Avoid using credit cards for gambling.
- Seek advice from a financial advisor.
10. Healthy Gambling Habits
Apply these principles for a responsible gaming experience:
- Do not view gambling as a source of income.
- Avoid chasing losses.
- Play with a clear and sober mind.
- Set win and loss limits.
- Regularly review your gaming history.
11. Warning Signs
Recognize the early signs of a gambling problem:
- Spending more time and money than planned.
- Constantly thinking about gambling.
- Neglecting family or work responsibilities.
- Lying about gambling activities.
- Feeling guilty after losses.
- Gambling to escape stress or depression.
12. Conclusion
Responsible gambling is a shared responsibility of every player and operator. At Parimatch Azerbaijan, we are committed to creating a safe, fair, and enjoyable gaming environment. Remember that gambling should be a form of entertainment, not a lifestyle. If you need help, do not hesitate to contact us or use the support services mentioned above.
Your well-being is our priority, and we are always ready to support responsible gambling principles.
